Privacy Policy

This privacy policy explains how Oroo.io, a software development company, collects, uses, and protects your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this privacy policy and consent to our processing of your personal information as described herein.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information is any information that can be used to identify you as an individual, such as your name, email address, phone number, or payment details. We collect personal information when you register for an account, make a purchase, contact us, or otherwise voluntarily provide it to us.

Non-personal information is any information that cannot be used to identify you as an individual, such as your browser type, device type, IP address, or anonymous usage statistics. We collect non-personal information automatically when you visit our website or use our services, using cookies, web beacons, and other similar technologies.

How do we use your information?

We use your personal information for the following purposes:

1. To provide you with the website and services that you request and to communicate with you about them.
2. To process your payments and to prevent fraud and other illegal activities.
3. To improve our website and services and to customize your experience with them.
4. To send you newsletters, promotions, surveys, and other marketing communications that may be of interest to you, with your consent or as permitted by law.
5. To comply with our legal obligations and to protect our rights and interests.

We use your non-personal information for the following purposes:

1. To analyze how our website and services are used and to measure their performance and effectiveness.
2. To enhance the security and functionality of our website and services.
3. To deliver relevant advertising to you on our website or on third-party platforms, with your consent or as permitted by law.

How do we share your information?

We do not sell, rent, or trade your personal information with any third parties for their own purposes. We may share your personal information with the following parties for the purposes described above:

1. Our service providers, contractors, and agents who help us operate our website and services and who are bound by contractual obligations to keep your personal information confidential and secure.
2. Our affiliates and subsidiaries who may provide you with additional products or services that may be of interest to you.
3. Our business partners who may offer you co-branded products or services or who may sponsor or participate in promotions or events that we run.
4. Other parties with your consent or as directed by you.

We may also disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:

1. Comply with a legal process or a court order.
2. Protect our rights, property, or safety or those of our users or the public.
3. Enforce our terms of service or other agreements.
4. Respond to claims that any content posted by you violates the rights of others.
5. We may share your non-personal information with any third parties for any lawful purposes.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, modification, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account password and login details confidential and for notifying us immediately if you suspect any unauthorized activity on your account.

How long do we retain your information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We may retain some of your personal information for longer periods if we have a legitimate interest in doing so, such as for fraud prevention, dispute resolution, or legal compliance. We will delete or anonymize your personal information when it is no longer needed.

What are your choices and rights?

You have the following choices and rights regarding your personal information:

1. You can access, update, correct, or delete your personal information at any time by logging into your account or contacting us at support@oroo.io.
2. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or by contacting us at support@oroo.io.
3. You can manage your cookie preferences and settings on our website or in your browser.
4. You can request a copy of your personal information that we hold or transfer it to another service provider by contacting us at support@oroo.io.
5. You can object to or restrict our processing of your personal information or withdraw your consent at any time by contacting us at support@oroo.io.

How do we handle children's privacy?

Our website and services are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us at support@oroo.io.

Facebook Data Policy Compliance

In addition to the above, if you use our services in connection with Facebook (e.g. social media integrations), we may collect and use information as described below:

1. Facebook Profile Information: If required, we may collect some of your public profile information from Facebook, including your name, profile picture, and email address when you log in using your Facebook account.
2. Facebook Pages: If you are using our social media integration modules then we can collect and save user access tokens and page access tokens.

We comply with Facebook’s data use restrictions, which include:

1. Usage Limits: We only use your Facebook information for the purposes described in this privacy policy.
2. Data Deletion: We will delete all Facebook data if you request us to do so or if you delete your account with us.
3. Data Security: We take reasonable measures to secure your Facebook information and prevent unauthorized access or use.

For any issues or concerns regarding our use of Facebook data, you can contact us at support@oroo.io

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our website or by sending you an email. Your continued use of our website or services after the effective date of the updated privacy policy constitutes your acceptance of the changes. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and share your personal information.

How can you contact us?

If you have any questions or comments about this privacy policy or our privacy practices you can ask us by emailing at "support at oroo.io"

Oroo Information Technologies,
#700, 6733 Mississauga Road, Mississauga, ON L5N 6J5